Matilda Nestoroska, Broker | How Can I Help You? (416) 419-3523
Matilda Homes Inc Effective Date: April 1, 2026
Matilda Homes Inc ("we," "us," or "our") DOES NOT share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services. All text messaging originator opt-in data is kept strictly confidential.
- My website automatically gathers certain usage information like the numbers and frequency of visitors. This data helps me determine how many visitors use parts of the website, so I can improve my website to assure that it is as appealing as I can make it for as many of you as possible.
- We use a technology called "cookies" that tells us how and when pages in our website are visited, and by how many people. These cookies do not collect personally identifiable information and we do not combine information collected through these cookies with other personally identifiable information to tell us who you are or even what your email address is.
- We may provide statistical "ratings" information, never information about you personally, to our partners about how our clients and visitors, collectively. We do this so they too can understand how much people use their areas and our website in order for them to provide you with the best possible Web experience.
- We will only transmit or ask for personal information over secure Internet connections, using SSL (Secure Sockets Layer) encryption, the currently accepted standard for online security, and security keys.
- We may use your information to let you know of additional products and services which you might be interested. We may ask you for information about your interests so that both you and we can take advantage of the interactivity of the online medium, but you may always choose to respond or not, or opt out of future mailings.
- We will not share your personal information to any third party, unless requested in response to legal processes, such as a court order or subpoena.
- Whenever personal information about you is stored on our computers, that information is password-protected from unauthorized access or use. In addition, this information is kept on servers that are located behind a firewall.
- This website may contain links to other websites. We are not responsible for the privacy practices or the content of such websites.
- If we elect to change our privacy policy, you will be notified, and we will post those changes here so that you will always know what information we gather, how we might use that information and whether we will disclose it to anyone.
Important Notice Regarding Text Messaging
1. Information We Collect
We collect the following types of information:
Personal Information:
- Name, email address, phone number, physical address
- Property preferences, search criteria, and inquiry details
- Opt-in records and timestamps for all communication channels (SMS, email, etc.)
Non-Personal Information:
- IP address, browser type, device information
- Website usage patterns and analytics
- Cookies and similar technologies
Customer Communication:
- Records of inquiries and service requests
- Property viewing appointments and preferences
- Service history and feedback
2. How We Use Your Information
We use collected data for:
- Providing and improving our real estate services
- Communicating with you about property inquiries, viewings, appointments, and service updates
- Sending promotional messages about special offers, discounts, and service updates (with your explicit consent)
- Enhancing website functionality and user experience
- Ensuring security and fraud prevention
- Maintaining records of your communication preferences and consent
3. SMS Messaging & Compliance
Text Message Program Terms & Conditions
By opting into our SMS messaging services, you agree to receive text messages related to our services, including property viewing confirmations, appointment reminders, service notifications, and promotional messages about special offers, discounts, and service updates.
Opt-In & Consent:
- You will only receive messages if you have explicitly opted in via our web forms with dedicated consent checkboxes
- We maintain timestamped records of all opt-in actions
- Marketing and non-marketing messages require separate consent
- We comply with all applicable telecommunications laws and regulations
Opt-Out Instructions:
- You can cancel SMS notifications at any time by replying "STOP" to any message
- You will receive a final confirmation message, and no further messages will be sent unless you re-opt in
- All opt-out requests are processed immediately
Message Frequency & Content:
- Message frequency varies based on your interactions with our business
- Non-marketing messages relate to property viewing confirmations, appointment reminders, and service notifications
- Marketing messages relate to special offers, discounts, and service updates
- We do not send promotional content without specific consent
Help & Support:
- Reply "HELP" for assistance or contact us at matilda@matildahomes.ca
- Customer support is available during regular business hours at (416) 419-3523
Carrier Information
- Standard message and data rates may apply
- Carriers are not liable for delayed or undelivered messages
SMS Data Protection Statement
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties
We implement strict data protection measures to safeguard your SMS opt-in information and consent records.
4. Information Sharing & Disclosure
We do not sell, rent, or trade personal information. We may share information with:
Service Providers:
- Third-party vendors who assist in our operations (e.g., appointment scheduling, property listing platforms)
- SMS aggregators and providers solely for the purpose of delivering messages you have consented to receive
- All service providers are contractually obligated to maintain confidentiality and security
Legal Compliance:
- If required by law, legal process, or to protect our rights
- In response to valid law enforcement requests or court orders
Business Transfers:
- In case of mergers, acquisitions, or sale of assets
- In such cases, your data remains protected under the terms of this policy
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the text message services.
5. Data Security
We implement and maintain reasonable security measures to protect your personal information:
- Encryption of sensitive data in transit and at rest
- Secure access controls and authentication mechanisms
- Regular security assessments and updates
- Employee training on data protection
- Breach notification protocols in accordance with applicable laws
Despite these measures, no method of transmission over the Internet or electronic storage is 100% secure. We strive to use commercially acceptable means to protect your personal information but cannot guarantee absolute security.
6. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Analyze site traffic and user behavior
- Remember your preferences
- Improve website functionality and user experience
- Measure the effectiveness of our services
You may control cookies through your browser settings. Disabling cookies may limit your ability to use certain features of our website.
7. Your Rights & Choices
You have the right to:
- Access, update, or delete your personal information
- Opt out of marketing emails by clicking "unsubscribe" in our emails
- Opt out of SMS messages by replying "STOP"
- Request information on how we process your data
- Withdraw consent at any time for future communications
- Lodge a complaint with a supervisory authority if you believe your rights have been violated
To exercise these rights, please contact us using the information in Section 10.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies. This privacy policy applies only to information collected by Matilda Homes Inc.
9. Changes to This Privacy Policy
We may update this policy periodically. The latest version will always be available on our website with the effective date. For significant changes, we will notify you by email or through a notice on our website.
10. Contact Us
If you have questions about this Privacy Policy or how your information is handled, contact us at: Matilda Homes Inc
Address: 1039 Trail View Drive, Oakville, Postal code L6M 3K9, Ontario, Canada.
Email: matilda@matildahomes.ca
Mobile: (416) 419-3523
Website: www.matildanestoroska.com
By using our website and services, you consent to this Privacy Policy.
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